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{ Monthly Archives } February 2010

How do you multi task with multiple project?

Yep, I’ve added a new category to this blog, Motivation + Multi Tasking. At the moment I’ve got tonnes of work I want to do and not enough time to do it in, although my deadlines are fairly flexible, I still want to get stuff done as soon as possible due to profitability. Last week […]

Spam, spam and more spam

Not sure what’s going on in the last few weeks but the number of submissions on all of my sites has dropped. The drop isn’t drastic, but what’s more worrying is that the percentage of spam submissions has increased dramatically. I now end up rejecting 40 to 50% of submissions. There seem to be a […]

Useful customer data

Since I’ve been looking at newsletters and customer engagement, its become apparent that I need to know more about my customers and potential customers. I was just considering one of my projects however, it makes sense to consider other projects which might benefit. About a year ago Blue convinced me that I should ask potential […]

Development of a customer engagment system part 4

Program Design If you’ve been following me on twitter you’ll know I’ve been researching newsletters. Obviously a lot of the information out there is very generalised and its taken me a little time to reflect and digest. For a number of years I’ve been collecting uninstall information, basic data which hasn’t really helped me at […]

Campaign vs Monthly Newsletters

I haven’t actually worked directly on my customer engagement system today. Although I have done a lot of research into the actual newsletters and what I could include, I mean the ideas not actual content. I’ve found a lot of good advice. However, I haven’t read anything about campaign newsletters. I haven’t searched for that, […]

Development of a customer engagment system part 3

Well there hasn’t been much effort put into this third part of the development. I’ve added my smtp class and I’ve found my previous html email source files, which contains smtp header information. I’ve sent some test emails and have proven that I can send html emails. Also I’ve created a new folder for email […]

Why I think Experts Exchange is well worth the money

I had a discussion with Blue several months ago and he was shocked, he’d paid for a year upfront and found he wasn’t using it very much and had difficulty getting some money back, if he got any money back at all. EE is like RentACoder its all about knowing how things work and asking […]

Development of a customer engagment system part 2

I’ve spent a few hours today, with kids TV blaring in the background, designing a database and writing the data access functions. The key to a simple database, which uses two tables, is a date field which I call “Do Not Email Before” which signifies the earliest date when an email can be sent, I […]

Development of a customer engagment system part 1

Well with it being the school half term holiday I’ve not been able to do anything too complicated or be at my desktop. However, I have managed to spend some time on my laptop. I’ve developed some vba functions for outlook which run in-conjunction with outlook rules. So I now have all my K program […]

Engaging the customer in practice

For the first time in a few months I’ve had a few software sales, I mean I’m not surprised that sales have been so poor, as I not done anything to warrant new releases and their marketing. However, I’ve had the opportunity to email a couple of customers to tell them about the free offer […]