I think I’m missing a vital feature in my marketing machine.
I recently bought some software, in fact when I think about, my last few software purchases, I’ve had to look around the site to find certain information before I was ready to buy.
So what things should I have on this page.
– Details about the ordering process, what will happen when they pay.
– I guess in my case what to do with your license key when you get it.
– How soon you will get your license key.
– Volume licensing information.
– What to do if theres a problem, I guess this will just be a link to a contact form, unless I’m describing a specific problem.
– How to get support for the program.
– A list of different contact methods or say that you only accept emails etc.
– Another big thing, which may even need to be on a separate page, comparison between versions, trial vs full etc, I can’t believe I’ve never added one of these before 🙁
– Any licensing restrictions, I guess I would also mention royalties if I had any to mention here.
– I guess I could also have some tips, how to do certain things.
– Mention future updates / upgrades policy.
– Order form is 100% secure etc
I guess I’ve always been concerned about having pages with hardly any information on them, but if I use this page for sales and support help, including tips, this page could be very informative and useful.
Thoughts?
by
JM