Can’t see wood for trees, a bug fix

Tagged Under :

G, thats an expression we use in the UK “Can’t see wood for trees” meaning erm, well that were too close to something to see it. Hidden in plain sight.

Well I got denise (my wife) to test MDBSecure for me at the weekend.

I was looking through her notes at the start of the week and making some small fixes.
When I noticed what seemed to be a file permissions problem on a shared folder.

When I looked into the problem further I discovered the permissions were fine.

However, I wasn’t deleting the file, this occured after the file save dialog was shown.

I guess when i firt wrote the code I figured that the OS dialog would delete the file for me.

So the moral of the story is don’t assume bug reports are due to the user machines or conifguration.

I just wonder how many sales I’ve lost through this :(

by JM

My comments about that software submission program

Tagged Under :

I’m not going to name the submissions software here, but its the one we’ve been talking about.
I bought it today as I finished my latest changes to my program.

I guess I should have installed the trial version and used it for a bit first, however I don’t regret to decision to buy it.

However I think the program is far from perfect.
I’ve seen several error messages and I’ve had to close the program.
Also theres one thing which is an obvious bug which should have been spotted in testing.

I’ve found that I still have to use padgen, the online validator and trial and error to get my pad file perfect. I had hoped the program would be a comprehensive solution, as it does create the pad file for you. But theres some simple things which is causing my pad file to be rejected. Now that I have tried submitting I find that several sites say that you have to wait 25 days before you can re-submit.

I still haven’t got my pad file perfect, but theres a couple of sites at the top of the list which allow me to re-submit and modify.

So overall I guess the program is OK.
If the pad file creation stuff was taken out it would be better.
That functionality seems quite lacking, if it creates a pad file it should be valid.

However, I’ll post more comments as I progress.

I guess the pad files for my old program, I was just lucky or the spec has changed and sites are less tolerant.

by JM

Programs which use web browser controls

Tagged Under :

Yesterday my pc died, the software I mean. In the end all the devices had become corrupted.
Luckily I had an image from a year ago and have now got everything I want on and have done another image.

I do have norton 360 installed.

I problem I got was the Antivirus XP 2008 malware program.
Which pretends to be a virus scanner, but says you have lots of viruses and encourages you to buy the program to remove them. The program changes your windows pack drop and your background colour. In can also display a picture of a program screen with virus warnings. The dialogs the program uses only have one choice, e.g. buy etc.

The worse thing is it adds itself to your start menu as if you installed it yourself.

It does all this slighlty, Norton 360 did detect a vb script operation, but didn’t handle to problem. I did find some help on the web and did remove the program, but I must have missed something.

At this point, when I thought i’d removed it, I installed the free upgrade of norton 360 v2. Then I tried to install the add-on pack, but this required XP service pack 3.

Unfortunertly I started the SP3 late at night and had to leave it going over night. It remained at the same screen the next morning. So I had to cancel it. The program then popped up at this point. Had blue screens and tried uninstalling SP3.

Here I had the device drivers missing etc.

So I went back the image.
I’ve installed adaware and think I might buy a copy.

However, I was wondering when I got the problem. I think it was mikes directory submitter program, well I don’t mean his program has a virus in it, but that I must have visited a directory and that my security settings were not set to monitor the submitter in the same was an internet browser, I think. In fact I don’t think I can set any other settings.

So is there anything else i can do to protect myself from browser based programs?

by JM

Neat free SEO tools of the trade?

Tagged Under : ,

When I was looking at the screen dumps for IBusinessPromoter there was a screen which showed you your position for keywords on search engine. Also percentage improvement.

I think a tool which could show this, maybe a graph showing the position as it improves over a time.

Although simple the current position and the last position would do.

I’ve been searching for a free tool to do this, but haven’t found one.
I guess I could write one easily enough, but I don’t want to have yet another project :(

Have you got any neat tools?

by JM

Customer analysis and goodies

Tagged Under :

I need to do something for sure. After the last PR update I seem to have moved up the ranking in other countries, South Africa, Australia etc. - probably just because my site is that bit older. I’m getting more downloads as a result.

I also need to program a part of the website where people who have purchased can login, get special offers, subscribe to newsletters, ask for keycodes etc.

by ML

Firewall and Anti-Virus Software

Tagged Under :

Why?

Why should you bother with Firewall and Anti-Virus software?
Whose going to be interested in what I have on my PC?

Well theres lots of valueable information on a PC even one you just bought and switched on. Whether its license keys for your software, credit card, bank statements, your postal address, your email address or passwords.

This information has value to someone else.

Treat your computer like your home or your money.

What is a firewall?
There are two types hardware and software. Firewall hardware, is a box of tricks which sits in between your PC and your internet connection. Both try to put a wall in between your pc and potential harm.

Whats Anti-Virus Software?
If you haven’t heard of a computer virus, its much the same as a human virus it attacks your PC and causes harm, viruses range in severity.

You can get FREE software.

Zone Alaram
AVG

Great Shareware and Freeware Software Downloads

Which software submission software?

Tagged Under :

After many years of submitting my software by hand to shareware sites, well I haven’t done it for well over a year now. I just update my pad file.

Whats the best software in your opinion, whats your experiences?

Heres what I’ve found to be contenders :-

Submit It 2000 - http://www.gregorybraun.com/SubmitIt.html
SoftSubmit - http://www.analogx.com/contents/download/program/ssubmit.htm
SharewareTracker - http://www.accusolve.biz/strack.html
Software-Promoter - http://www.softilium.com/sp/index.htm
RoboSoft - http://robosoft.rudenko.com/

Or are there any I’ve missed which you rate?

A RentACoder (RAC) Testing Request

Tagged Under : ,

I’d just like to recommend that you put together a request for testing with RentACoder.com. Initially I got some buttons designed for my app.

Then I got some testing done on my app, quite cheap too.

Always make sure the coders English is good and there feedback is OK. When considering a new coder, they are often willing to jump through hoops just to build up their feedback rating.
I would recommend that you require coders to give you 24 hourly status reports, even to say they have done nothing.

Also, I tend to put the main request up for a small amount of money and say $3 per bug as a bonus payment. So in your request title put “… + $3 Bonus per bug”.
And of course say that “Bugs” are issues that you can reproduce, so they will often have to provide complex instructions of screen dumps.

I would also suggest that you use a document with a table to add all your discussions about bugs. And a column for you to enter completed. That way you and the coder can work on many bugs at once and have discussions about each.

I also say in my request that I will provide regular program updates to the coder.
Coders seem to like this approach as they can earn money for doing very little. For you, you can ensure that you get well tested software.

If you need any advice about your request let me know.

Comments welcome!

High quality fashion jewellery at a reasonable price!

by JM

How to get more downloads and sales?

Tagged Under : ,

This posting was taken from our forum

Forum Admin
Since I finished my first product, I’ve submitted it to various distribution sites.

However, I’ve found that my MDBSecure product to be a lot more successful, i know it’s still early days, but it’s looking that way.

How have you guys done?

Have you paid for any advertising? Whats worked?

motherswan
I have bought some advertising. I have not yet found anything that works.

I would like to provide a complimentary copy of my 2 products to any of the members of this forum who would like to try them out. I use them regularly and feel that they are useful for small businesses, including software development and marketing. There is a lot of information about them on my website
On my website besides the product descriptions, there are screen shots. You can download a copy of the free (limited-function) version. If you’re interested in the full-function version.

Forum Admin
From what Zaphekiah was saying in his introduction

Quote:

…the Orphalese programs, especially the Tarot program, which has led to lots of very encouraging emails, and helpful suggestions.

Also from my own experiences, technical programs seem to do well.

Obviously fun, programs are used by anybody and everybody in their spare time, if they have their own pc, generally speaking.

Technical programs (used by programmers) are used by people who use the internet everyday a work. They use this sort of program everyday.

Having said this, I guess you could make an argument about any program which based on its success.

It could also be down to a particular distribution portal.
Comments?

Zaphekiah
After about a year of marketing the programs on the Orphalese website I am quite pleased with the interest I have managed to generate. I get about around a hundred downloads a week which generally lead to about two sales. Obviously this is not enough to give up the day job (the programs are all priced at ten dollars) but it is enough to make me feel optimistic about the future.

In case anyone is interested, I haven’t paid for any advertising, and I have generally avoided download sites. Instead I have concentrated on sending out lots of emails to related sites, requesting links. For example with the Vocab Builder program I wrote to lots of expat clubs, linguistic clubs and so on. I did something similar with the Crossword Editor and Tarot programs. Generally people are happy to trade links, and even if nobody comes to you from a specific link it will probably be picked up by the web crawlers used by the big search engines, which will get you a better placing.

Obviously it also pays to register with Google, Yahoo etc, and make sure you have good meta tags. About 90% of my visitors come from search engines, mostly Google.

The only drawback with this marketing technique is that it is very labour intensive. You have to spend three or four hours at a time copying and pasting into emails, making little changes, and all the time you would much rather be programming.

The other point is that you have to have a product that will appeal to a specific group of people. For example, for a generic product (like IdeasPad) I would select one possible use (say recipes) and then concentrate on marketing to food and recipe sites. You could even create dedicated versions of each product without necessarily branching your code, by supplying a different .res file to create a unique skin and the text for the caption on the main form. Generic programs are great, but people don’t always make the leap of imagination to see how they could use them. You have to point things out to them a bit.

Forum Admin
Did you ever change your price? How did you decide what was the correct price?

I must admit, I haven’t got a budget for advertising. I’m really surprised you haven’t got your products on distribution sites. The first reason being, as you mention about other sites, you’ll get better rankings from spidering. Secondly, what about all those potential users, who are just entering the interest area. They may start out looking on distribution sites.

I must admit, I wouldn’t pay to get on a distribution site, e.g. CNet. Also some D.Sites are better than others. For instance, I generally get a few downloads every day for my MDBSecure and HTMLSqueeze products from Programmers heaven. You can also add news topics, which also get sent out in their email newsletter.

I agree, your meta tags are vital, at least you can change them to suite your purpose, I’ve learnt that from some of my other sites.

So you post on newsgroups, discussion sites and send out newsletters?

I had thought about making Ideaspad more specific but, I didn’t want to limit it.
I do like your skin idea!

Are your products available in different spoken languages?

Zaphekiah
I don’t mean to say that download sites don’t work - I am not really in a position to judge. My worry at the outset was that people who download from those places probably wouldn’t read the small print about the .NET Framework requirements, would probably wonder why the setup didn’t seem to run, and if they got as far as installing the program successfully would not have seen my website, so the chances are the program would not be what they were looking for anyway. I do have one or two programs on downloads.com, but I am not aware of them ever leading to a sale. Having said that though, what harm can it do?

Forums and discussion groups fit in much better with my approach. For example I have joined and contributed to various Tarot Forums. They normally have a rule about no commercial posts, but if you stress that your program is shareware, that it is a free tryout and so on, they normally don’t mind.

Re the language thing, I did play around with it at the start. I think the .NET (or visual studio) approach to it -having various resource folders - is a good one. But it is far too much work when the program is in its development phase (and all mine still are!).

Re the price, yes - I started out a bit higher then dropped it. The idea is “pile ‘em high and sell them cheap”. Selling them cheap is easy, it is the piling high part that counts though! I might put my prices up when I get to a point that a program really feels “finished” though. At this stage I think the low prices are more likely to generate good publicity.

Forum Admin
I must admit, I’ve learned through experience about the framework.

I submitted Ideaspad to Tucows, which takes some time if you don’t pay. After 10 days (thereabouts) I got a message saying it had been rejected…. You may have read about this on the clickable link posting…. I won’t repeat myself…

Anyways, in my setup I have condition which popup up if the machine doesn’t have the framework. The messages refers them to a ReadMe.htm file, which I include in my distribution file. This has links to my site and instruction on getting hold of the framework, also a JavaScript box which tells them if they have it installed or not.

So it’s not so bad as installing it and finding it doesn’t work, it wouldn’t get that far.
Also my distrib files are 500kb max, so I don’t think it would upset too many people.

I’ll have to give some serious thought into making ideaspad specialised. I’ve not idea where to start. ???

motherswan
I have registered on several download sites. I get a few downloads from them, but I think most come from traffic generated by links and searches. I think if you don’t advertise, you just get lost in the shuffle on big download sites.

I have tried to attract webmasters and web developers (original intended audience) by providing some online tools: color selection, style sheet property selection, and javascript statement builder. The tools are among the most popular pages, but don’t seem to get a huge number of repeat visitors. I still think it’s a good way to attract
people, but I don’t know at this point how to make it work better.

I think that convering downloads to sales is bigger problem than downloads themselves. A lot of people are just surfing and only want free stuff. I wish I knew how to reach serious customers.

axsaxs

Some ideas about what I read above.

First of all I must declare our approach, that is: registering the product into every possible download site - CNet the only one we paid for, because we saw that download.com made the most visits.

LittleLite products are “Security” related, which makes us think that being too specialized (forum, direct links) can be a waste of time. (This is just an hypotesis).

I agree: the problem is not getting more downloads, but trying to raise the “conversion” rate. We are trying to focus on the difference between the registered version and the free version. Our approach now is: we let you play with our little program for 14/30 days, then the program won’t start anymore. So, when you buy the program you buy the 100% of it. Hopefully, if you started using the program and you effectively need it, you must buy it (reinstalling don’t work).

.NET: we are confident that Microsoft will help us with massive marketing campaigns and a lot of support in the near future (making .NET a default instead of an option, for instance). For now, our installer if you don’t have the right version of the framework or you simpy don’t have it, drives you to “Windows Update” MS page, which is what Microsoft advises to do. This approach was accepted by Tucows, too.

Price: our idea is that getting too low (under 10$ let’s say) will suggest to the customer that the program is not so valid, is buggy, is rubbish. Too high (over 40$ I’d say) can be a barrier - but not so much (especially if the customer is a small company).

These are just ideas, of course…

Ideaspad - An Award winning information manager for home and professional use

by JM

Future of this blog - Agreed

Tagged Under :

Thats sounds fine to me.

I guess we can simple check the posting for our rules and approve or unapproved it.

Would like to put together the text for the email ?, I can then just slip it into the process.

For sale, Kids Maths Software and a range of exercise books

by JM